April 2022

BY Dr. Tangier Scott | April 27, 2022 Outstanding customer service is the foundation of any great company.  The way your customer service team interacts with its clients significantly impacts the public’s perception of your business. Effective interactions can provoke positive feedback and improve business profitability. Likewise, poor interactions can receive less-than-desirable retaliation.  For this …

How To Improve Customer Service in the Workplace Read More »

BY Dr. Tangier Scott | April 20, 2022 Excellent customer service is essential to the success of many businesses. As a customer service professional, it’s your responsibility to keep customers informed and engaged with your company’s products or services. Regardless of your experience, you can always work to improve your customer support skills and increase …

How To Improve Customer Service Skills At Work Read More »

BY Dr. Tangier Scott | April 13, 2022 People who ask for what they want have more opportunities to discuss promotion opportunities and career progression planning. This conversation opens up a dialogue that may not otherwise take place—especially if you’re working on a larger team and your boss isn’t aware of your ultimate career goals. …

How To Ask For a Raise at Work Read More »

BY Dr. Tangier Scott | April 6, 2022 There are many reasons you can lack confidence at work. Maybe you’re in a job that requires skills you don’t have, or you’re less experienced than anyone around you. Or you’re new to the company and feel uneasy about your ability to succeed. Or you feel threatened …

How To Improve Confidence In The Work Place Read More »