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Why a Purpose-Driven Business Is the Real Key To Success ?

Small Business / By

BY Dr. Tangier Scott | June 29, 2022 A purpose-driven company stands for and takes action on something bigger than its products and services. Purpose can be an organizational strategy and a roadmap to remain competitive in a fast-changing economy. According to PwC, 79 percent of business leaders believe that purpose is central to success. Despite this, less than half …

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How to Keep Employees Engaged During the Great Resignation?

Employee Development, Leadership / By

BY Dr. Tangier Scott | June 22, 2022 Workers are now demanding a certain quality of experience. Employers who can’t live up to this new standard are facing higher levels of turnover, increased team relations challenges and disengagement from those that remain. A recent survey commissioned by Wisetail found that six in ten Millennials and Gen-Xers believed …

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Heading Back To The Office? What Should You Be Prepared For?

Employee Development, Leadership / By

BY Dr. Tangier Scott | June 1, 2022 Nathaniel Heller, Vice President and Managing Director for Geneva Global, shares how corporate giving and employee volunteerism can help increase retention, strengthen your brand and address societal issues. This article was first published May 12, 2022, on Fast Company. Read Nathaniel’s insights below: With more and more businesses returning to the …

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How to Respond as a Small Business Owner to the Cost of Inflation?

Coronavirus, Small Business / By

BY Dr. Tangier Scott | June 1, 2022 Small business owners have had a few rough years. First, the Covid-19 pandemic caused many to lose revenue. Now, they’re dealing with higher costs as inflation rises. The consumer price index, which measures the prices of goods and services, increased 8.5% in March from a year ago, while the producer price …

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How To Improve Customer Service in the Workplace

Professional Development / By

BY Dr. Tangier Scott | April 27, 2022 Outstanding customer service is the foundation of any great company.  The way your customer service team interacts with its clients significantly impacts the public’s perception of your business. Effective interactions can provoke positive feedback and improve business profitability. Likewise, poor interactions can receive less-than-desirable retaliation.  For this …

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