BY Dr. Tangier Scott | April 20, 2022 Excellent customer service is essential to the success of many businesses. As a customer service professional, it’s your responsibility to keep customers informed and engaged with your company’s products or services. Regardless of your experience, you can always work to improve your customer support skills and increase …
BY Dr. Tangier Scott | April 13, 2022 People who ask for what they want have more opportunities to discuss promotion opportunities and career progression planning. This conversation opens up a dialogue that may not otherwise take place—especially if you’re working on a larger team and your boss isn’t aware of your ultimate career goals. …
BY Dr. Tangier Scott | April 6, 2022 There are many reasons you can lack confidence at work. Maybe you’re in a job that requires skills you don’t have, or you’re less experienced than anyone around you. Or you’re new to the company and feel uneasy about your ability to succeed. Or you feel threatened …
BY Dr. Tangier Scott | MARCH 30, 2022 Diversity and inclusion (D&I) is more than policies, programs, or headcounts. Equitable employers outpace their competitors by respecting the unique needs, perspectives and potential of all their team members. As a result, diverse and inclusive workplaces earn deeper trust and more commitment from their employees. Businesses need to …
3 Actions for Leaders to Improve DEI in the workplace Read More »
BY Dr. Tangier Scott | MARCH 23, 2022 Accountability eliminates the time and effort you spend on distracting activities and other unproductive behavior. When you make people accountable for their actions, you’re effectively teaching them to value their work. When done right, accountability can increase your team members’ skills and confidence. Accountability is one of the …
The Importance of Accountability in Leadership and Business Read More »
BY Dr. Tangier Scott | MARCH 16, 2022 Why is time management so important? The benefits of managing time are simple. Good time management allows you to accomplish bigger results in a shorter period of time which leads to more time freedom, helps you focus better, allows you to be more productive, lowers your stress …
7 Time Management Skills Practiced by Successful People Read More »
BY Dr. Tangier Scott | MARCH 9, 2022 Building leadership skills and being a leader may not be as easy as it seems. It takes a lot to become a successful leader. And as Napolean Bonaparte said, “A leader is a dealer in hope.” Your leadership qualities, and the ability to be a dealer in hope, play a …
BY Dr. Tangier Scott | MARCH 2, 2022 Women have been known to be the back bone in our families, churches, businesses and in our communities. Oftentimes their contributions goes unnoticed and many times unrecognized. It is very important that the younger generation of women are aware of the efforts of these women so that …
BY Dr. Tangier Scott | FEBRUARY 28, 2022 There are many different types of leadership and you can consider what kind of leader you want to be to optimize workflow in your team. Inclusive leadership is one such type and it’s important for any business or organization. Inclusive leadership can help an organization grow over …
BY Dr. Tangier Scott | FEBRUARY 24, 2022 As we strive to improve conversations about race, racism, and racial justice in this country, the environment in which we’re speaking seems to be constantly shifting, which shows that these conversations are more important than ever. We’ve put together some advice on finding entry points based on …
What Can you Learn From Someone Of Another Race? Read More »
